• FAQs: Often, the answers to the inquiries of others are the exact answers you need. We include some common Q&As for your convenience. If you have a question or two not listed, please contact us, and we will be happy to assist you.
  • We now offer curbside service!  Just call us and let us know you are here!
  • Q. Do I bring my own food? A. Yes! We ask you to bring the food your baby is used to! This will avoid any upset tummies while staying with us!  If you forget your food, we can provide our food for an additional $4.00 a day charge.
  • Q. What items should I bring with me? A. You should bring your pet’s food, treats (please do not bring rawhide or small bones that can get lodged in the throat), medications in a prescription bottle (if any, and whatever you use with them, i.e., pill pockets, hot dogs, peanut butter, etc…!  We provide dishes for food and water. We also provide beds/bedding.  Please do not bring glass or ceramic dishes as these will break and be a safety issue! Please do not bring large blankets or comforters.
  • Q. Can I bring toys? A. Yes! You can bring up to two (2) of your baby’s favorite toys!
  • Q. Do you provide beds or blankets? A. Yes, we do! Every room has its very own bed and blanket!
  • Q. Do you board Exotic Pets? A. Absolutely! We have boarded: rabbits, chinchillas, hedgehogs, birds, bearded dragons, gerbils, hamsters and guinea pigs, and many more. If you have an exotic pet not on the list, please give us a call! With all exotics, we ask that you bring their home and all necessary supplies (food, bedding, food and water bowls, treats, etc). All exotic pets stay in the owner’s office, as she loves to talk to them!
  • Q. What vaccines does my pet need? A. Your dog must be up to date on Rabies, DHLPP (distemper/parvo), recommend flu vaccine, and Bordetella. Your cat must have FVRCP, Rabies, and Feline Leukemia
  • Q. What’s the difference between Basic, Private, and Suite? A. Standards, Privates, Luxury Suites
  • Q. Do you have a vet on staff? A. No. We do not provide vet services.
  • Q. What is check-out time? A. Check out is 1:00 PM. Any pet picked up after 1:00 PM is charged for the day.
  • Q. How long have you been in operation? A. Over thirty (30) years
  • Q. Why do you take off my pet’s collar? A. We remove the collars/harness/lead for safety reasons.
  • Q. How far in advance should I make reservations? A. See the Services page and Suites.
  • Q. Can you administer medication? A. Yes, we do administer medication, but we do charge for each time administered. Please bring medication in the labeled prescription bottle.  Do not put medication in pill pockets or anything else it will cause the medication to start dissolving and make it less effective.
  • Q. Do you take pets during a hurricane? A. Yes, we do; however, at Charleston Pet Resort, we offer priority hurricane boarding to our first responders. Then to our regular clients. *SPACE IS LIMITED!* Please do not wait until the last minute to reserve your dog’s spot with us. **We do not take any cats, exotics, or special needs pets during hurricanes (I.E., diabetes, heart conditions, incontinence, etc)**

DOGS BOARDING DURING HURRICANE AT CHARLESTON PET RESORT:

    • Updated shot records.
    • Must bring at least 3 gallons of water per pet.
    • Must bring food in a sealed container.
    • ANY CURRENT MEDICATIONS AND CLEAR INSTRUCTIONS ON HOW THEY ARE TO BE ADMINISTERED (I.E., LABELED PRESCRIPTION PILL BOTTLE)
    • 1 pack of disposable potty pads (to be used during a hurricane).
    • See below for info on power outages
  • Q. Natural Disasters
    • If we lose power during hot weather, we do require pets to be picked up.  We will contact your emergency contact person to pick up your pet. Please make sure that your emergency contact has permission to make decisions on your behalf.