FAQs

Often the answers to the inquiries of others are the exact answers you need. We include some common Q&As for your convenience. If you have a question or two not listed please contact us and we will be happy to assist you.

 

Q. Do I bring my own food?

A. Yes! We ask you bring the food your baby is used to! This will avoid any upset tummies while staying with us!

 

Q. What items should I bring with me?

A. You should bring your pet(s) Food, Treats (we have Gourmet Treats available to purchase here), Medications (if any, and whatever you use with them eg: pill pockets, hotdogs, peanut butter, etc…)!

 

Q. Can I bring toys?

A. Yes! You can bring up to two (2) of your babies favorite toys!

 

Q. Do you provide beds or blankets?

A. Yes we do! Every room has their very own bed and blanket!

 

Q. Do you board Exotic Pets?

A. Absolutely! We have boarded: Rabbits, Chinchillas, Hedgehogs, Birds, Bearded Dragons, Gerbils, Hamsters and Guinea Pigs. If you have an Exotic Pet not on the list, please give us a call! With all exotics we ask that you bring their home and all necessary supplies (food, bedding, food and water bowls, treats, etc…). All exotic pets stay in the owners office as she loves to talk to them!

 

Q. What vaccines does my pet need?

A. Your dog must be up to date on Rabies, DHLPP (distemper/parvo) and Bordetella. Your cat must have FVRCP, Rabies and Feline Leukemia

 

Q. What’s the difference between Basic, Private and Suite?

A. Standards, Privates, Luxury Suites

 

Q. Do you have a vet on staff?

A. No. We do not provide vet services, although we do have a vet on call to us 24 hours a day in case of emergencies. He is Dr. Doug Berger with All Creatures Veterinary Clinic.

 

Q. What is check out time?

A. Check out is 1:00 PM. Any pet picked up after 1:00 PM is charged for the day.

 

Q. How long have you been here?

A. Twenty-Two (22) years

 

Q. Why don’t you keep my pet’s collar and leash?

A. We remove the collars for safety reasons.

 

Q. How far in advance should I make reservations?

A. See Services page and Suites.

 

Q. Can you administer medication?

A. Yes, we do administer medication but we do charge for each time.